Refund Policy

Understanding our refund process and timelines

Processing Time

5-7 business days

Eligible Period

Within 30 days

Money Back

Full refund guaranteed

Refund Eligibility

We offer full refunds under the following circumstances:

  • Product received is defective or damaged
  • Wrong product delivered
  • Product does not match description
  • Order cancelled before shipment

Refund Process

Step 1: Request Refund

Contact our support team with your order ID and reason for refund.

Step 2: Verification

Our team will verify your request and approve if eligible.

Step 3: Return (if applicable)

For physical products, arrange return shipping with our logistics partner.

Step 4: Refund Processing

Refund will be processed within 5-7 business days to original payment method.

Important Notes

Custom Orders: Custom-made or personalized products are non-refundable unless defective.

Shipping Costs: Original shipping charges are non-refundable.

Return Shipping: Customer is responsible for return shipping costs unless product is defective.

Need help with a refund?

Contact Support