Terms of Service

Last Updated: November 2024

By accessing and using Ajaika's platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Ajaika's B2B marketplace platform. By creating an account or using our services, you agree to these Terms.

If you do not agree with any part of these Terms, you must not use our platform.

2. User Accounts

2.1 Account Registration: You must provide accurate and complete information when creating an account.

2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials.

2.3 Business Verification: Sellers must provide valid business documentation for verification purposes.

2.4 Account Suspension: We reserve the right to suspend or terminate accounts that violate these Terms.

3. Buyer and Seller Responsibilities

Buyer Responsibilities

  • • Provide accurate shipping information
  • • Make timely payments
  • • Review products upon delivery
  • • Communicate issues promptly

Seller Responsibilities

  • • Provide accurate product descriptions
  • • Maintain adequate inventory
  • • Ship orders within agreed timeframes
  • • Honor refund and return policies

4. Transactions and Payments

4.1 Payment Processing: All payments are processed through secure third-party payment gateways.

4.2 Transaction Fees: Platform fees and transaction charges apply as per our published fee schedule.

4.3 Disputes: Payment disputes must be reported within 30 days of transaction date.

4.4 Refunds: Refund eligibility and processing are governed by our Refund Policy.

5. Intellectual Property

All content on the Ajaika platform, including logos, text, graphics, and software, is the property of Ajaika or its licensors and is protected by intellectual property laws.

Users retain ownership of content they upload but grant Ajaika a license to use, display, and distribute such content on the platform.

6. Prohibited Activities

  • • Posting false or misleading product information
  • • Engaging in fraudulent transactions
  • • Violating intellectual property rights
  • • Harassing or abusing other users
  • • Attempting to compromise platform security
  • • Using the platform for illegal activities

7. Limitation of Liability

Ajaika acts as a marketplace platform connecting buyers and sellers. We are not liable for:

  • • Product quality or accuracy of descriptions
  • • Delivery delays or shipping issues
  • • Disputes between buyers and sellers
  • • Loss of data or business interruption

8. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the platform. Continued use of the platform constitutes acceptance of modified Terms.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which Ajaika operates. Any disputes shall be resolved through binding arbitration.

10. Contact Information

For questions about these Terms, please contact us at:

Email: legal@ajaika.com

Phone: +1 (234) 567-890